According to recent research by leading global HR expert Dr Lindsay McMillan, Half of Australian workers have experienced one or more serious incidences of conflict or negative impacts at work including verbal abuse or bullying. Given this statistic, it hardly surprising that 14% of Australians are experiencing mental or physical decline as a direct result of […]

It’s not just getting into the right head space that matters, it is also just as important to get the physical space right for a successful training session. Creating the right learning environment allows for clear, uninterrupted thinking free form distractions and interruptions. When participants feel comfortable in an environment they are much more likely […]

Here at The Workshop Lab, we love a good TED Talk, especially ones that inspire us into action. Catch this inspiring and thought-provoking talk by Simon Sinek: Start With Why – How Great Leaders Inspire Action. Simon takes a a simple approach to challenge how we think and inspire action with greater purpose.  

So what exactly is causing us to be so stressed out? Here at the Workshop Lab we set out on a mission to uncover the truth behind the reason for our stress. It didn’t take us too long to find some interesting facts. According to research conducted by the Australian Psychological Society, the top five […]

Dealing with difficult customers is a hot topic here at The Workshop Lab. No matter how much effort you put into providing exceptional customer service, you often find you simply can’t please everyone all of the time. Dealing with difficult customers can wreak havoc on an employees’ time, energy and work satisfaction. Here we share […]