Having Difficult Conversations

Prepare, plan and communicate effectively during difficult conversations.

Course Overview

Difficult conversations are inevitable in any workplace. When these conversations are managed poorly, it can lead to tension, stress and broken relationships.

This workshop gives participants the skills and confidence to manage difficult conversations in the workplace. This course will help your team prepare for and conduct difficult conversations with confidence.

What this workshop covers

During this workshop, participants will learn:

  • the core components that make conversations difficult
  • why it’s important to have difficult conversations in the workplace
  • the key steps to prepare effectively for a difficult conversation
  • essential communication techniques for delivering your message effectively
  • tips for managing emotional reactions during challenging conversations
  • how to have difficult conversations specific to your organisation
  • what support and resources are available (EAP, HR).

What to expect

  • Complete and submit our form and we’ll be in touch within one business day.
  • We’ll talk to you about your specific employee training needs and availability.
  • We’ll tailor a training package to match the challenges and priorities of your organisation.

Who will benefit from this training?

  • This course is recommended for all staff, including those in a leadership role.

What’s included

  • Facilitated workshop, led by a qualified expert.
  • Participant workbook.

Duration:

2 hours, 3 hours, half day or a full day.

Choose a course length that best suits your needs. Workshop inclusions may vary based on duration.

Contact us for a quote














Testimonials

The Mental Health Awareness for Leaders workshop was extremely helpful. Great information for managers.

Jason, Recruitment and Employment, Melbourne

I really enjoyed the workshop. It was very clear. I now know what my responsibilities and obligations are and how to do it.

Chantelle, Digital Marketing, Sydney

Overall the workshop was excellent. Dealing with stress has been a challenge for me. I got a lot of great tips from the session that I can put into practice. Great presenter too!

Sarah, Not-For-Profit, Brisbane

I really enjoyed the workshop. It was very clear. I now know what my responsibilities and obligations are and how to do it.

Chantelle, Digital Marketing, Sydney

The Mental Health Awareness for Leaders workshop was extremely helpful. Great information for managers.

Jason, Recruitment and Employment, Melbourne

I really enjoyed the workshop. It was very clear. I now know what my responsibilities and obligations are and how to do it.

Chantelle, Digital Marketing, Sydney

Overall the workshop was excellent. Dealing with stress has been a challenge for me. I got a lot of great tips from the session that I can put into practice. Great presenter too!

Sarah, Not-For-Profit, Brisbane

I really enjoyed the workshop. It was very clear. I now know what my responsibilities and obligations are and how to do it.

Chantelle, Digital Marketing, Sydney