Saying No Effectively

Gain the important ability to say ‘no’ at work.

Course Overview

Saying ‘no’ sounds simple, yet it can be extremely difficult for many of us in the workplace. An inability to say ‘no’ when needed can lead to decreased personal productivity, unnecessary distraction and strained relationships.

During this workshop, participants will gain a deeper understanding of the psychology behind saying no and recognise why it can be challenging. They will learn six practical strategies for saying no with confidence, while still maintaining good relationships.

What this workshop covers

During this course, participants will learn:

  • why the ability to say ‘no’ is important in the workplace
  • the potential consequences of saying ‘yes’ when they should be saying ‘no’
  • the psychology that explains why saying ‘no’ is hard
  • key factors that influence their response to requests or demands
  • how to use six different types of assertive refusal conversation skills
  • how to deliver an assertive refusal effectively
  • what support and resources are available (EAP, HR).

What to expect

  • Complete and submit our form and we’ll be in touch within one business day.
  • We’ll talk to you about your specific employee training needs and availability.
  • We’ll tailor a training package to match the challenges and priorities of your organisation.

Who will benefit from this training?

This course is recommended for all staff, including those in a leadership role.

What’s included

  • Facilitated workshop, led by a qualified expert.
  • Participant workbook.

Duration:

1 hour, 1.5 hours and 2 hours.

Choose a course length that best suits your needs. Workshop inclusions may vary based on duration.

Contact us for a quote














Testimonials

The Mental Health Awareness for Leaders workshop was extremely helpful. Great information for managers.

Jason, Recruitment and Employment, Melbourne

I really enjoyed the workshop. It was very clear. I now know what my responsibilities and obligations are and how to do it.

Chantelle, Digital Marketing, Sydney

Overall the workshop was excellent. Dealing with stress has been a challenge for me. I got a lot of great tips from the session that I can put into practice. Great presenter too!

Sarah, Not-For-Profit, Brisbane

I really enjoyed the workshop. It was very clear. I now know what my responsibilities and obligations are and how to do it.

Chantelle, Digital Marketing, Sydney

The Mental Health Awareness for Leaders workshop was extremely helpful. Great information for managers.

Jason, Recruitment and Employment, Melbourne

I really enjoyed the workshop. It was very clear. I now know what my responsibilities and obligations are and how to do it.

Chantelle, Digital Marketing, Sydney

Overall the workshop was excellent. Dealing with stress has been a challenge for me. I got a lot of great tips from the session that I can put into practice. Great presenter too!

Sarah, Not-For-Profit, Brisbane

I really enjoyed the workshop. It was very clear. I now know what my responsibilities and obligations are and how to do it.

Chantelle, Digital Marketing, Sydney